Daniel is the Senior Product Manager for Citrix Service Providers who works with all of the Citrix product teams to ensure that the needs of service providers are met. Before joining the product management team, he held a variety of roles at Citrix including support, support escalation, customer success, and sales engineering. Prior to Citrix, Daniel spent eight years working for managed service providers based in Boston, Massachusetts. Follow him on Twitter @DanielLugoCTX